Author is Sopra Banking’s Global Head of Content Strategy Customers increasingly expect a consistent and seamless experience with their bank, whether in the branch, on their...
By David John, Associate Consultant at Capgemini Consulting The past four years have seen banks move even quicker to adopt the trend of digitalisation; 20,000 branches...
By Mark Somers, Technical Director at 4most Europe Ltd (www.4-most.co.uk) Recent economic troubles in most major economies were made worse by the fact that major banks...
By Mark Somers, Technical Director at 4most Europe www.4-most.co.uk With an increased reliance by consumers on mobile devices to communicate, transact and authenticate, the hot topic...
Bethan Cowper Head of Marketing & PR at Compass Plus Loyalty programs are nothing new, thought to date back to the late 18th Century in the...
By Mario Spanicciati, Chief Strategy Officer at BlackLine Several sensationalist reports in the press suggest that ‘digital labour’, the white collar equivalent of robots, could spell...
Founded in 1987, MGO (Macias Gini & O’Connell LLP) is one of the fastest growing professional services firms in the country. With 250 employees in 9...
Graeme Gabriel, Strategic Back Office WFO Consultant, EMEA, Verint When I first heard the term “millennials” I got quite excited, as I thought it was another...
The Chinese economy – an overview As the Chinese look to invest upwards of £30 billion in the UK, recent lower than expected GDP data from...
Even as the economy finally moves into a period of sustained growth, the late payments issue shows no sign of abating. According to the Asset Based...
Ralf Ohlhausen, Chief Strategy Officer, PPRO Group Whilst recent attention in the payments industry has been on China as the next e-commerce frontier – with Alibaba’s...
Attributed to Kyle at Fraedom The finance department in every business is always busy. There are invoices to be paid, payments to be chased, reports to...