Mary Clarke, CEO, Cognisco The introduction of the new Senior Managers Regime and Certification Regime in March 2016 is set to change the banking industry. It...
Author is Sopra Banking’s Global Head of Content Strategy Customers increasingly expect a consistent and seamless experience with their bank, whether in the branch, on their...
By David John, Associate Consultant at Capgemini Consulting The past four years have seen banks move even quicker to adopt the trend of digitalisation; 20,000 branches...
By Mark Somers, Technical Director at 4most Europe Ltd (www.4-most.co.uk) Recent economic troubles in most major economies were made worse by the fact that major banks...