Mary Clarke, CEO, Cognisco The customer experience is becoming increasingly important and often the key differentiator between companies. A survey from Gartner[i] found that 89% of...
By Mario Spanicciati “Speed” is a relative term, as we know from watching 100-meter sprinters and Formula One racecar drivers. When Roger Bannister broke the four-minute...
Stephen Archer, Director, Spring Partnerships www.spring-partnerships.com It is often noted that a business is nothing without its people, but what is the secret to creating a...
By Ian Stone, Managing Director, UK and Ireland at Anaplan As Margaret Mitchell exclaimed in the classic novel, Gone with the Wind: “Death, taxes and childbirth!...
Bethan Cowper Head of Marketing & PR at Compass Plus Loyalty programs are nothing new, thought to date back to the late 18th Century in the...
By Mario Spanicciati, Chief Strategy Officer at BlackLine Several sensationalist reports in the press suggest that ‘digital labour’, the white collar equivalent of robots, could spell...
Founded in 1987, MGO (Macias Gini & O’Connell LLP) is one of the fastest growing professional services firms in the country. With 250 employees in 9...
Graeme Gabriel, Strategic Back Office WFO Consultant, EMEA, Verint When I first heard the term “millennials” I got quite excited, as I thought it was another...
The Chinese economy – an overview As the Chinese look to invest upwards of £30 billion in the UK, recent lower than expected GDP data from...
Even as the economy finally moves into a period of sustained growth, the late payments issue shows no sign of abating. According to the Asset Based...
Ralf Ohlhausen, Chief Strategy Officer, PPRO Group Whilst recent attention in the payments industry has been on China as the next e-commerce frontier – with Alibaba’s...
Attributed to Kyle at Fraedom The finance department in every business is always busy. There are invoices to be paid, payments to be chased, reports to...