The last few years or so have seen certainty and stability for UK businesses go straight out the window in a spectacular way. The uncertainty that...
By Martin Ellingham, director, product management compliance at Aptean, looks at how complaint management can drive profitability 2019’s UK Customer Satisfaction Index (UKCSI) compiled by the...
By Russell Gammon, Chief Innovation Officer, Tax Systems MTD for VAT is now in “full swing”. Over 1.4 million businesses have signed up and filed over...
By Simon Black, CEO, Awaken Intelligence Did you know that the UK insurance industry is the largest in Europe and the fourth largest in the world? According...
By Alix Melchy, Jumio VP of AI Currently, 85% of global financial institutions are using some form of AI in their processes, with 64% expecting to...
By Deeph Chana, Co-Director of the Centre for Financial Technology, at Imperial College Business School, and heads the Digital Banking Innovation virtual programme in the School’s...
By Libby Bagley, Community Manager at License Dashboard, who specialise in Software Asset Management and licensing expertise for large and fast-growing organisations Software asset management (SAM) is...
By Barry Floyd, who is the Managing Director of Golden Leaves Funeral Planning The world has been talking about the Covid-19 pandemic, and the effects of it...
By Gabe McGloin, Head of International Merchant Sales & Business Development, Verifi Chargebacks have existed since the early days of distance selling – the...
By Chris Caffrey, founder of The Legacy Club, a virtual private members club for entrepreneurs, directors, and owners of disruptive businesses. As Lockdown 2.0 begins to tighten...