Smartr365 launches ‘MortgageKanban’ workflow tool to smooth mortgage application tracking for brokers

Published On : 02/27/2019

Smartr365, the end-to-end fintech mortgage platform, has today launched a new MortgageKanban feature. Developed after months of research and discussion with mortgage brokers, the MortgageKanban embodies Smartr365’s commitment to producing one of the fastest and most efficient ways of processing a mortgage application.

 MortgageKanban is a scheduling and workflow management tool for brokers to manage mortgage applications from start to finish in a visual way. The new feature helps brokers to streamline their workflow and manage client cases all in one place.

Originally used in ‘lean’ manufacturing, Kanban is Japanese for ‘visual signal’ or ‘card’. Smartr365’s MortgageKanban breaks down the mortgage application process into a series of visual steps, represented by ‘cards’. The worktool gives a clear overview of all client cases, displayed by appropriate status or ‘swim lanes’. New leads, client meetings, DIPs, mortgage completions and payment of procuration fees are all displayed as cards within the system. Cards move from left to right across the board once each step is completed.

The MortgageKanban also has a filter option to allow brokers to focus on a specific part of the process. As each case progresses, MortgageKanban triggers certain automations, depending where the case is at in the process. For example, automated email notifications, client review meetings or generating re-mortgage opportunities to free up time for brokers to focus on advice.

An example of the software can be viewed here. 

Mark McKenna, Commercial Director, Smartr365 comments:   

“Smartr365 is committed to creating a frictionless, digital mortgage process, and that means giving brokers the tools they need to deliver the best possible service to customers. We’ve spent months researching and asking brokers what they would consider the fastest and easiest way to process a mortgage – and this is how our MortgageKanban was created. We believe this is one of the most efficient ways to process a mortgage today and is a step towards creating a fully digital mortgage experience – which we feel is going to be possible in the very near future.”

Wanda Rich

Wanda Rich has been the Editor-in-Chief of Global Banking & Finance Review since 2011, playing a pivotal role in shaping the publication’s content and direction. Under her leadership, the magazine has expanded its global reach and established itself as a trusted source of information and analysis across various financial sectors. She is known for conducting exclusive interviews with industry leaders and oversees the Global Banking & Finance Awards, which recognize innovation and leadership in finance. In addition to Global Banking & Finance Review, Wanda also serves as editor for numerous other platforms, including Asset Digest, Biz Dispatch, Blockchain Tribune, Business Express, Brands Journal, Companies Digest, Economy Standard, Entrepreneur Tribune, Finance Digest, Fintech Herald, Global Islamic Finance Magazine, International Releases, Online World News, Luxury Adviser, Palmbay Herald, Startup Observer, Technology Dispatch, Trading Herald, and Wealth Tribune.